Frequently Asked Questions

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Frequently Asked Questions

How quickly will I receive my order?

Orders are typically processed within 2–4 business days. Delivery usually takes 5–7 business days, depending on your location. You will receive a tracking number as soon as your order is shipped.

Where is my order shipped from?

Your blanket will be carefully packed and shipped from our partner manufacturer’s warehouse in sunny Florida.

Do you ship internationally?

Right now, we’re shipping only within the United States. But good news—we’re working hard to bring our cozy blankets to customers around the world soon!

How can I track my order?

As soon as your blanket is on its way, we’ll send you a tracking number so you can follow its journey all the way to your home. We love keeping you in the loop!

How do I wash and care for my blanket?

To keep your blanket cozy and beautiful, wash it in cold water on a gentle cycle with a mild detergent. Please avoid bleach. You can tumble dry on low heat, or if you prefer, let it air dry naturally—it’ll stay soft and snuggly either way!

Can I return or exchange a personalized blanket?

Since each personalized blanket is made especially for you, it can’t be returned or exchanged. But we truly care about your happiness! If you have any questions or run into any issues, we’re always here to listen and find a solution that works for you. Your satisfaction means the world to us!

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